Published: 18th March 2020
We continue to closely monitor the situation regarding the spread of the Coronavirus and as a business have already put in place several contingency plans to ensure that our good service to clients is not affected.
Our priority is the health and safety of our clients and our employees during this crisis. With this in mind, we have put various measures in place to ensure that each of our offices can continue to meet our clients' needs, whilst enabling employees to work remotely as and when necessary.
For the time being all travel between offices has been suspended and inter office meetings are now undertaken remotely by telephone or video conferencing.
We continue to strongly encourage clients to arrange telephone or facetime consultations as an alternative to face-to-face meetings in line with the Government recommendation for “social distancing”. The use of facetime and telephone means we are just as able to respond to your needs promptly and all initial steps for instruction can be undertaken remotely.
Simply call your nearest office and we will arrange a consultation with one of our solicitors as soon as possible.
During the coming weeks and months, the court system will change to enable hearings to be conducted remotely by telephone or video conferencing. This will enable clients to continue to access our justice system without having to physically attend court (in most cases). Should you wish to understand this in greater detail please do not hesitate to call us and we can provide you with the most up to date guidance from the Lord Chief Justice's office.
We have a state-of-the art IT infrastructure based around two UK data centres (away from our own offices) which facilitate secure and full remote system access and inter-branch communications from anywhere. In addition, we operate a fully digital case management system which enables our solicitors to share work securely between any office or home location.
The nature of our infrastructure means that there is not a disaster recovery procedure to invoke – or any changes required as a result of the need for changes in work locations. The two data centres are both permanently live and operational.
In view of the seriousness of the current situation, the KJS Management team is fully committed to a programme of ongoing review so that we can continue to adapt to meet our clients' needs. Please be assured that we are continually reviewing our working practices in line with the most current guidance from the Government and Public Health England.
Chief Executive, K J Smith Solicitors
18th March 2020
All our offices are easily accessible by road, rail or bus and we are open Monday to Friday from 8:30am to 6:00pm. With today's busy schedules, we offer telephone appointments outside normal office hours until 9pm on Thursdays and between 10am and 3pm on Saturdays.
Not sure which office is closest to you? Try our Office Finder.
If you would like to visit our team of family solicitors, we have offices in Henley-on-Thames, Woodley, Reading (Head Office), Reading (Central), Basingstoke, Guildford, Beaconsfield, Ascot & Newbury. We serve a wide range of other areas including Abingdon, Bracknell, Gerrards Cross, Maidenhead, Marlow, Oxford, Slough, High Wycombe and Wokingham.