Client Relations & Compliance
Kim is based primarily at our Woodley Office but frequently visits the firm's other offices to provide administrative support to the teams.
Since leaving school with various secretarial qualifications (RSA and Pitmans), administrative NVQs and Advanced Business GNVQ Kim has always worked in office environments, providing secretarial and administrative support to senior staff and management as well overseeing day-to-day office administration.
Kim began working for Kerry Smith in 2003 as her legal secretary and was the very first employee to be taken on at K J Smith Solicitors in 2009.
Her current role not only includes assisting the secretaries with the daily running of the offices, but also providing daily administrative support to the directors, seniors and staff alike. Kim is the primary individual responsible for the billing process and in particular assists Davina Hodgkiss with compliance, complaints, debt recovery and HR. Kim has a good general understanding of family law and so also steps in to help with client matters as required.